As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios.

 

Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors.

 

Course Objectives:

 

As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios.

 

Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors.

 

You will:

This course is intended for managers, supervisors, team members, team leaders, project managers, mentors, and anyone who needs to coach and provide constructive criticism as part of their job, and who wants to learn how to apply the coaching process to successfully improve the performance of others.

 

Course Content

 

Lesson 1: Defining Yourself as a Coach

Topic A: Define Coaching

Topic B: Determine a Coaching Approach

 

Lesson 2: Developing Core Coaching Skills

Topic A: Evaluate Performance

Topic B: Develop Essential Interpersonal Skills

 

Lesson 3: Establishing a Coaching Process

Topic A: Initiate the Coaching Relationship

Topic B: Agree on a Coaching Plan

 

Lesson 4: Executing the Coaching Plan

Topic A: Coach

Topic B: Adjust the Coaching Plan

Topic C: Verify That Goals Have Been Met

 

Lesson 5: Coaching in Different Business Scenarios

Topic A: Coach a Team

Topic B: Coach Remotely

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