Duration: 4 Hours
The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.
Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.
Table of Contents:
Part 1: How to Develop Positive Assertiveness
Three Basic Behavior Styles
Can Behaviors Change?
Part 2: Ensuring Successful Change
The Five Ps of Successful Change
Are You Using the Right Maps?
Positive Mental Imagery
Programming Yourself for Success
Part 3: Feelings: The Emotional Part of Assertiveness
The Emotions of Assertiveness
Choice and Win-Win Relationships
Talking About Feelings
Part 4: Changing Your Behaviors
Choosing Assertive Words Carefully
Stop Signs and Green Lights
Part 5: Expanding Your Assertiveness
Four Assertive Styles
Sending Assertive Messages
Identify Styles to Enhance Communication
Part 6: Assertive Power Steps
Four Steps to Assertive Communication
Step 1: Repeat the Question or Statement
Step 2: Command, Don't Ask
Step 3: Add Emotion
Step 4: Introduce Consequences
Part 7: Assertive Confrontation
Defining the Problem
Five Tools for Successful Confrontation
Goals for the Present and Future
Give Yourself Credit for Success
Convenience and Quality instruction is our goal at John Mason Institute.
Live in person instructor at our classroom or remote instruction in the traditional classroom style
Remote one on one instruction for your convenience with our top quality teachers.
Instruction with a very flexible schedule
Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.