OUTLOOK LEVEL 1
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the emails and meeting invitations sent among employees.
In this course, you will explore the Outlook interface and when you are familiar with it; you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's Contacts to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.
This course is the first in a series of Outlook courses. It will provide you with the basic skills you need to start using Outlook 2010 to manage your email communications, calendar events, contact information, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook.
Course Objectives:
In this course, you will become familiar with the Outlook interface, and then use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; and customize the Outlook environment to suit your personal preferences.
You will:
Perform basic functions in the Outlook interface.
Compose email messages.
Read and respond to email messages.
Manage email messages.
Manage your calendar.
Manage your contacts.
Work with tasks and notes.
Customize the Outlook environment.
Lesson 1: Getting Started With Outlook 2010
Topic A: Navigate the Outlook Interface
Topic B: Perform Basic Email Functions
Topic C: Use Outlook Help
Lesson 2: Composing Messages
Topic A: Create an Email Message
Topic B: Check Spelling and Grammar
Topic C: Format Message Content
Topic D: Attach Files and Items
Topic E: Enhance an Email Message
Topic F: Manage Automatic Message Content
Lesson 3: Reading and Responding to Messages
Topic A: Customize Reading Options
Topic B: Work with Attachments
Topic C: Manage Your Message Responses
Lesson 4: Managing Your Messages
Topic A: Manage Messages Using Tags, Flags, and Commands
Topic B: Organize Messages Using Folders
Lesson 5: Managing Your Calendar
Topic A: View the Calendar
Topic B: Manage Appointments
Topic C: Manage Meetings
Topic D: Print Your Calendar
Lesson 6: Managing Your Contacts
Topic A: Create and Update Contacts
Topic B: View and Organize Contacts
Lesson 7: Working With Tasks and Notes
Topic A: Manage Tasks
Topic B: Manage Notes
Lesson 8: Customizing the Outlook Environment
Topic A: Customize the Outlook Interface
Topic B: Create and Manage Quick Steps
Appendix A: Microsoft Office Outlook 2010 Exam 77-884
Appendix B: Microsoft Outlook 2010 Common Keyboard Shortcuts
Convenience and Quality instruction is our goal at John Mason Institute.
Available formats
Live in person instructor at our classroom or remote instruction in the traditional classroom style
Remote one on one instruction for your convenience with our top quality teachers.
Instruction with a very flexible schedule
Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.