Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the emails and meeting invitations sent among employees. 
In this course, you will explore the Outlook interface and when you are familiar with it; you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's Contacts to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs. 
This course is the first in a series of Outlook courses. It will provide you with the basic skills you need to start using Outlook 2010 to manage your email communications, calendar events, contact information, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook. 


Course Objectives:

In this course, you will become familiar with the Outlook interface, and then use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; and customize the Outlook environment to suit your personal preferences. 

You will:

Perform basic functions in the Outlook interface. 
Compose email messages. 
Read and respond to email messages. 
Manage email messages. 
Manage your calendar. 
Manage your contacts. 
Work with tasks and notes. 
Customize the Outlook environment. 

Lesson 1: Getting Started With Outlook 2010 
Topic A: Navigate the Outlook Interface 
Topic B: Perform Basic Email Functions 
Topic C: Use Outlook Help 

Lesson 2: Composing Messages 
Topic A: Create an Email Message 
Topic B: Check Spelling and Grammar 
Topic C: Format Message Content 
Topic D: Attach Files and Items 
Topic E: Enhance an Email Message 
Topic F: Manage Automatic Message Content 

Lesson 3: Reading and Responding to Messages 
Topic A: Customize Reading Options 
Topic B: Work with Attachments 
Topic C: Manage Your Message Responses 

Lesson 4: Managing Your Messages 
Topic A: Manage Messages Using Tags, Flags, and Commands 
Topic B: Organize Messages Using Folders 

Lesson 5: Managing Your Calendar 
Topic A: View the Calendar 
Topic B: Manage Appointments 
Topic C: Manage Meetings 
Topic D: Print Your Calendar 

Lesson 6: Managing Your Contacts 
Topic A: Create and Update Contacts 
Topic B: View and Organize Contacts 

Lesson 7: Working With Tasks and Notes 
Topic A: Manage Tasks 
Topic B: Manage Notes 

Lesson 8: Customizing the Outlook Environment 
Topic A: Customize the Outlook Interface 
Topic B: Create and Manage Quick Steps 
Appendix A: Microsoft Office Outlook 2010 Exam 77-884 
Appendix B: Microsoft Outlook 2010 Common Keyboard Shortcuts

Convenience and Quality instruction is our goal at John Mason Institute.

Available formats

Live in person instructor at our classroom or remote instruction in the traditional classroom style



Remote one on one  instruction for your convenience with our top quality teachers.

Instruction with a very flexible schedule

Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.


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