Duration: 4 Hours

Classroom Training



The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.


Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.



Table of Contents:




Part 1: How to Develop Positive Assertiveness

Three Basic Behavior Styles

Can Behaviors Change?


Part 2: Ensuring Successful Change

The Five Ps of Successful Change

Are You Using the Right Maps?

Self-Fulfilling Prophecy

Positive Mental Imagery

Programming Yourself for Success


Part 3: Feelings: The Emotional Part of Assertiveness

The Emotions of Assertiveness

Choice and Win-Win Relationships

Talking About Feelings


Part 4: Changing Your Behaviors

Choosing Assertive Words Carefully

Body-Language Signals

Stop Signs and Green Lights


Part 5: Expanding Your Assertiveness

Four Assertive Styles

Sending Assertive Messages

Identify Styles to Enhance Communication


Part 6: Assertive Power Steps

Four Steps to Assertive Communication

Step 1: Repeat the Question or Statement

Step 2: Command, Don't Ask

Step 3: Add Emotion

Step 4: Introduce Consequences


Part 7: Assertive Confrontation

Defining the Problem

Five Tools for Successful Confrontation

Active Listening

Goals for the Present and Future

Give Yourself Credit for Success

Convenience and Quality instruction is our goal at John Mason Institute.

Available formats

Live in person instructor at our classroom or remote instruction in the traditional classroom style



Remote one on one  instruction for your convenience with our top quality teachers.

Instruction with a very flexible schedule

Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.


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603 879 0991

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