SAP® Crystal Reports®

2020: Part 1

Course Specifications:


Course Number:  095027


Course Length:  1 day

Course Description:



Organizations use reporting tools to access data sources and generate customized reports. SAP® Crystal Reports® 2020 enhances report building and report processing techniques with a variety of features that add value to a presentation. In this course, you will create a basic report by connecting to a database and modifying the report's presentation.



Information is critical to making sound business decisions. Data presented without any formatting or structure holds little or no meaning for interpretation. Crystal Reports 2020 helps you build advanced reports with ease, presenting complex information in an understandable way.

Course Objectives:

In this course, you will connect to a database to extract data and present it as a report.



You will:

Identify the elements of the Crystal Reports interface.

Create and modify a basic report.

Use formulas to calculate and filter data.

Build a parameterized report.

Group report data.

Enhance a report.

Create a report using data from an Excel workbook.

Distribute data.

Target Student:

This course is designed for people who need output from a database. In some cases, database programs have limited reporting tools, or tools that are not accessible. Learners may or may not have programming or SQL experience.




Before taking this course, learners should be familiar with basic computer functions, such as creating and navigating folders, opening programs, manipulating windows, copying and pasting objects, formatting text, and saving files in Microsoft® Windows®. In addition, learners should have taken the Microsoft® Office Access® 2019: Part 1, or the Microsoft® Access® for Office 365™: Part 1 course, or have equivalent experience with basic database concepts.



Course-specific Technical Requirements


For this course, you will need one computer for each learner and one for the instructor. Each computer will need the following minimum hardware configuration:

1 gigahertz (GHz) 64-bit (x64) processor.

4 gigabytes (GB) of Random Access Memory (RAM).

32 GB available storage space.

Monitor capable of a screen resolution of at least 1,024 × 768 pixels, at least a 256-color display, and a video adapter with at least 4 MB of memory.

Bootable DVD-ROM or USB drive.

Keyboard and mouse or a compatible pointing device.

Fast Ethernet (100 Mb/s) adapter or faster and cabling to connect to the classroom network.

IP addresses that do not conflict with other portions of your network.

Internet access (contact your local network administrator).

(Instructor computer only) A display system to project the instructor's computer screen.


Microsoft® Windows® 10

Default installation of SAP® Crystal Reports® 2020

Default installation of Microsoft® Office 2019 or Microsoft® 365

Printer driver (Printers are not required; however, each PC must have an installed printer driver to use Print Preview.)

Course Content:

Lesson 1: Exploring the Crystal Reports Interface

Topic A: Explore Crystal Reports

Topic B: Use Crystal Reports Help

Topic C: Customize Report Settings

Lesson 2: Working with Reports

Topic A: Create a Report

Topic B: Modify a Report


Topic C: Display Specific Report Data


Topic D: Work with Report Sections



Lesson 3: Using Formulas in Reports

Topic A: Create a Formula

Topic B: Edit a Formula

Topic C: Filter Data by Using a Formula

Topic D: Work with Advanced Formulas and Functions

Topic E: Handle Null Values

Lesson 4: Building Parameterized Reports

Topic A: Create a Parameter Field


Topic B: Use a Range Parameter in a Report


Topic C: Create a Prompt

Lesson 5: Grouping Report Data

Topic A: Group Report Data

Topic B: Modify a Group Report


Topic C: Group by Using Parameters


Topic D: Create a Parameterized Top N Report



Lesson 6: Enhancing a Report

Topic A: Format a Report


Topic B: Insert Objects in a Report


Topic C: Suppress Report Sections


Topic D: Use Report Templates



Lesson 7: Creating a Report from Excel Data

Topic A: Create a Report Based on Excel Data

Topic B: Modify a Report Generated from Excel Data

Topic C: Update Data in a Report Based on Excel Data


Lesson 8: Distributing Data

Topic A: Export Data

Topic B: Create Mailing Labels

Convenience and Quality instruction is our goal at John Mason Institute.

Available formats

Live in person instructor at our classroom or remote instruction in the traditional classroom style



Remote one on one  instruction for your convenience with our top quality teachers.

Instruction with a very flexible schedule

Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.



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