PROBLEM SOLVING SKILLS
In this course, you will gain adaptable, specific tools for corporate problem solving.
Identify problem-solving principles and barriers.
Describe the impact of corporate culture on problem solving.
Analyze a problem to approach it effectively.
Generate potential solutions using creative and logical processes.
Carry out and evaluate your solution.
Build problem-solving teams through effective leadership.
Problem-Solving Skills (Second Edition) focuses on eliminating corporate problems. Approaches to problem solving are defined, along with traits of good problem solvers and the company cultures that influence them. The course focuses on the three phases of problem solving and breaks each phase into steps. Strategies are provided for individual problem solvers and problem-solving teams.
Lesson 1: Problem-Solving Basics
Topic A: Identify Problem-Solving Opportunities
Topic B: Determine a Problem-Solving Approach
Lesson 2: Corporate Problem Solving
Topic A: Develop Traits of Problem Solvers
Topic B: Utilize Problem-Solving Cultures
Topic C: Overview of the Problem-Solving Process
Lesson 3: Identifying and Analyzing Problems
Topic A: Identify the Problem
Topic B: Analyze the Problem
Lesson 4: Committing to a Solution
Topic A: Generate Solution Options
Topic B: Choose the Best Solution
Lesson 5: Solving the Problem
Topic A: Sell Your Solution
Topic B: Implement the Chosen Solution
Topic C: Evaluate the Implemented Solution
Lesson 6: Problem-Solving Teams
Topic A: Build Positive Group Dynamics
Topic B: Lead a Problem-Solving Team
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