Course Objectives

Upon successful completion of this course, students will be able to:

  • describe the basics of Lean Six Sigma.

  • describe a Lean Six Sigma organization.

  • conduct Lean Six Sigma DMAIC phase 1: the Define phase.

  • conduct Lean Six Sigma DMAIC phase 2: the Measure phase.

  • conduct Lean Six Sigma DMAIC phase 3: the Analyze phase.

  • conduct Lean Six Sigma DMAIC phase 4: the Improve phase.

  • conduct Lean Six Sigma DMAIC phase 5: the Control phase.

  • describe the implementation of Lean Six Sigma.

Course Content

Lesson 1: Fundamentals of Lean Six Sigma


Topic 1A: Describe Lean Six Sigma

Topic 1B: Identify the Elements of Six Sigma

Topic 1C: Identify the Elements of Lean

Topic 1D: Relate Lean Six Sigma to Other Quality Methodologies

Lesson 2: Describing a Lean Six Sigma Organization


Topic 2A: Determine the Need for a Customer-Driven Organization

Topic 2B: Identify CTQs from the VOC

Topic 2C: Identify Lean Six Sigma Projects

Topic 2D: Identify Lean Six Sigma Teams and Roles in an Organization

Topic 2E: Identify Lean Six Sigma Methodologies

Lesson 3: Conducting Lean Six Sigma DMAIC Phase 1: The Define Phase


Topic 3A: Describe the Define Phase

Topic 3B: Draft a Project Charter

Topic 3C: Draft an SIPOC Diagram

Lesson 4: Conducting Lean Six Sigma DMAIC Phase 2: The Measure Phase


Topic 4A: Describe the Measure Phase

Topic 4B: Create a Process Map

Topic 4C: Create a Fishbone Diagram

Topic 4D: Create the Cause and Effect Matrix

Topic 4E: Gather Data

Lesson 5: Conducting Lean Six Sigma DMAIC Phase 3: The Analyze Phase


Topic 5A: Describe the Analyze Phase

Topic 5B: Perform Basic Statistical Calculations

Topic 5C: Perform Correlation

Topic 5D: Create a Value Stream Map

Topic 5E: Identify Wastes in a Process

Topic 5F: Perform Process Value Analysis

Topic 5G: Perform Pareto Analysis

Lesson 6: Conducting Lean Six Sigma DMAIC Phase 4: The Improve Phase


Topic 6A: Describe the Improve Phase

Topic 6B: Establish a Pull System

Topic 6C: Generate Ideas for Solutions

Topic 6D: Assess Risks

Topic 6E: Pilot Solutions

Lesson 7: Conducting Lean Six Sigma DMAIC Phase 5: The Control Phase


Topic 7A: Describe the Control Phase

Topic 7B: Draft a Process Management Plan

Topic 7C: Perform SPC

Lesson 8: Describing the Implementation of Lean Six Sigma


Topic 8A: Identify the Essentials of Lean Six Sigma Implementation

Topic 8B: Describe Lean Six Sigma for Service Organizations

Topic 8C: Describe DMAIC Failure Modes

Convenience and Quality instruction is our goal at John Mason Institute.

Available formats

Live in person instructor at our classroom or remote instruction in the traditional classroom style



Remote one on one  instruction for your convenience with our top quality teachers.

Instruction with a very flexible schedule

Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.


Thanks! Message sent.


603 879 0991

Full Placement and Temporary service available with
John Mason Services
Now Featuring CCNA, CCNP and CCIE Training
Photography Services available including Headshots