Duration: 4 hours

Classroom Training

Description:

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The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.

Think, Be and Work Smarter

Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.

Table of Contents:

Part 1: Introduction to Emotional Intelligence

What Emotional Intelligence Means

The Need for "People Smart" Strategies

Assess Your Emotional Intelligence

Five Emotional Intelligence Skills

Part 2: "Think Smart" Strategies

Making the Choice to Think Wisely

Strategy 1: Self-Awareness Skills

Use a New Mental Script

Strategy 2: Optimistic Thinking

Part 3: "Be Smart" Strategies

Three Keys

Strategy 1: Social Skills

Strategy 2: Emotional Control

Strategy 3: Flexibility

Part 4: "Work Smart" Strategies

Six Strategies for Smart Organizations

Strategy 1: Practice Organizational Self-Awareness

Strategy 2: Develop Social Skills

Strategy 3: Foster Optimism

Strategy 4: Encourage Flexibility and Problem Solving

Strategy 5: Model and Encourage Emotional Control

Strategy 6: Support Teamwork

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Convenience and Quality instruction is our goal at John Mason Institute.

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Available formats

Live in person instructor at our classroom or remote instruction in the traditional classroom style

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Remote one on one  instruction for your convenience with our top quality teachers.

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Instruction with a very flexible schedule

Do you need a class date and time not on the schedule or prefer the instruction be done at your location? Then please contact us and we work very hard to meet your needs.

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